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Are you a new customer to the Hapag-Lloyd Online Business? Register with us by filling out below form.
To sign up for Online Business, it is necessary to be a participating party to actual Hapag-Lloyd shipments.
As a registered customer, you have the benefit of immediate access to a variety of online functions supporting your business needs.
Kindly note: for all fields marked with an asterisk, information is mandatory to support successful registration.
For further explanations, please click on the question mark symbols to view our online helptext.
In order to support a smooth registration process we kindly ask you to provide a valid business reference you currently have with Hapag-Lloyd.
Please select one of the following options and insert your reference data as per sample format shown below:
B/L Number: correct format e.g. HLCUHAM123456789Booking Number: 12345678Invoice Number: 12345678Contract number: (max.13 digits)Quotation number: (correct format e.g. Q1207HAM09999)
By providing a genuine number, validation of your request can be processed accurately and faster for timely completing of registration
For your protection, you will receive an email upon registration. To complete your request, please click on the link included in this email. Hapag-Lloyd will then verify your registration request.
Subsequently a standard authorization package on the Hapag-Lloyd website will be available; this includes all common Online Business services such as Schedules, Booking, Shipping Instructions, My Shipments, Tracing and Import.
For this standard registration, your request for access is usually confirmed within 48 hours of receiving your application (unless further verification is needed).
In addition you have the option to apply for special additional features, such as Sea Waybill- and e-Invoice Download, as set out below. These features commonly require a few days processing time for adequate verification and set-up.
E-Invoice Download authorization always applies foryour entire company; it cannot be set up on basis of "single user" only.
Sea Waybill Download is not available for Import Customers.
This functionality requires authorized signatures of both parties to this contract.
Please view and sign the contract for Sea Waybill Download which is required upon first usage.
To open the required contract for the above service you need the Adobe Reader.