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Are you a new customer and want to register for Hapag-Lloyd Online Business? We offer two kinds of registration:
1. An easy way to provide VGM only
2. Full functionality for all Hapag-Lloyd Online Business - including VGM
1. Registration to provide VGM only
In case you do not need vital information about your shipments and just need to provide VGM only, you can use the button “VGM Submission only” right below. We are asking you to provide some basic information which then gives you immediate access to our easy and straight forward VGM Web interface and/or to a Hapag-Lloyd specific download of an VGM Excel for providing VGM details to Hapag-Lloyd. Please use the below button to register for VGM only:
2. Full Registration for Online Business features (including VGM)You want to provide your VGM information, but also need to find all vital information about your shipment, you should register and apply for a full set of Ocean Business Online features:
• Submit Bookings and Shipping Instructions • Watch your shipment status with My Shipments • Use enhanced Tracing features • Use our comfortable Import Suite to manage your incoming shipments
Please use the below form to register with Hapag-Lloyd Online Business: We are asking you to provide detailed information which enables you immediately to provide VGM details to Hapag-Lloyd (either via our Web interface or via usage of a Hapag-Lloyd designed VGM excel). After an Hapag-Lloyd internal verification process you will have access to a variety of online functions supporting your business needs.
In order to support a smooth registration process we kindly ask you to provide a valid business reference you currently have with Hapag-Lloyd.
Please select one of the following options and insert your reference data as per sample format shown below:
B/L Number: correct format e.g. HLCUHAM123456789Booking Number: 12345678Invoice Number: 12345678Contract number: (max.13 digits)Quotation number: (correct format e.g. Q1207HAM09999)
By providing a genuine number, validation of your request can be processed accurately and faster for timely completing of registration
For your protection, you will receive an email upon registration. To complete your request, please click on the link included in this email. Hapag-Lloyd will then verify your registration request.
Subsequently a standard authorization package on the Hapag-Lloyd website will be available; this includes all common Online Business services such as Schedules, Booking, Shipping Instructions, My Shipments, Tracing, VGM and Import.
For this standard registration, your request for access is usually confirmed within 48 hours of receiving your application (unless further verification is needed).
In addition you have the option to apply for special additional features, such as Sea Waybill- and e-Invoice Download, as set out below. These features commonly require a few days processing time for adequate verification and set-up.
E-Invoice Download authorization always applies foryour entire company; it cannot be set up on basis of "single user" only.
Sea Waybill Download is not available for Import Customers.
This functionality requires authorized signatures of both parties
to this contract.
Please view and sign the contract for Sea Waybill Download
which is required upon first usage.
To open the required contract for the above service you need
the Adobe Reader.
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