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Authorized Economic Operator (AEO)

Trusted and reliable - Hapag-Lloyd AG has been a certified AEO since July 25, 2008. The creation of the AEO-Concept is one of the main elements of the security amendment of the Community Customs Code. It aims at heightening security along the international supply chain.

An AEO is a party involved in the international movement of goods. The national customs administration acknowledges him.

Hapag-Lloyd AG is holder of the AEO-Certificate “Customs Simplifications / Security and Safety”. The AEO-Status entitles us to benefits in the course of customs clearance.

Certification of Hapag-Lloyd European subsidiaries will follow at a later time.

AEO Certificate

  • Format: PDF
  • Pages:
  • Size: 10 KB
  • Language: German

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EU 24 Hour Rule

EU inbound and outbound cargo will be subject to a new customs risk assessment.

Inbound: Entry Summary Declaration = ENS
Outbound: Exit Summary Declaration = EXS 

ENS: 24 hours prior to loading in a non-EU load port Hapag-Lloyd must submit entry summary declarations for all cargo moving under a Hapag-Lloyd B/L or Sea Waybill to the responsible EU customs office of entry.

EXS: Under the terms of Regulation 1875/2006 ocean carriers will be required to file exit summary declarations for cargo for which an export customs declaration or transit declaration has not been filed by the exporter or its agent.

Electronical lodgment of ENS will become mandatory December 31, 2010.

Detailed information regarding ENS is available. Please click on the tab FAQ EU 24 Hour Rule.

For any further questions please contact your local Hapag-Lloyd sales office.

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EU 24 Hour Rule - Entry Keys

The following information is commonly needed to support filing of Entry Summary Declarations (ENS) of vessel sharing partners and slot charterers.
The EU security regulation requires the transmission of Entry Summary Declarations to the Customs authority of the first EU port of entry for all cargo entering the EU territory. In addition, it is mandatory for the vessel operator to file an Arrival Notification (AN) with Customs. 

All ENS filings, those of the vessel operator and those of the slot charterers, as well as the corresponding AN must contain the same entry key data including the same ‘static ETA’.

Please find below separate lists containing the required entry keys for all sailings over a 3 months period.

Title Pages Size Language
Entry Keys February 2012 18 KB English
Entry Keys January 2012 20 KB English
Entry Keys December 2011 19 KB English

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Guidelines for acceptable and non-acceptable cargo descriptions

The European advance cargo security provisions (Commission Regulation 1875/2006) have been in effect since December 31, 2010 making the lodgement of entry and exit summary declarations a requirement.

Guidelines for acceptable and non-acceptable cargo descriptions were developed by the EU Commission and are applied by the EU Member States already.

The usage of non-acceptable cargo descriptions will result in customs inspections and examinations which might cause delays.

Since the cargo description used for submissions to customs is taken from the Bill of Lading, we ask you to use only acceptable cargo descriptions within your Shipping Instructions. .

Attached you find a list of examples of unacceptable and acceptable descriptions of goods.

List of examples of unacceptable and acceptable descriptions of goods

  • Format: PDF
  • Pages: 2
  • Size: 83 KB
  • Language: English

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Submission of dangerous goods (DG) details with the shipping instructions

For all DG shipments affected by the European 24h security initiative (EU-AIS),  structured shipping instructions  with separated DG and non DG cargo description and weights are required.
Please find further information and examples in our customer letter  “Shipping Instructions: Submission of dangerous goods (DG) details“

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